Questions about orders already received

I have received my order and it is damaged/faulty, what can I do?
If you have received a damaged or faulty item, please contact our customer support team via the online contact form. Please include in your message a descri...
Tue, 19 Jul, 2022 at 11:12 AM
I have received my order but you have sent me the wrong item:
If you have received your order and we have unintentionally sent you the incorrect format or the wrong item altogether - we're terribly sorry!  Plea...
Tue, 19 Jul, 2022 at 11:13 AM
I'd like to return my order
If you have received an order and need to return it, please complete and submit the online contact form and we'll get back to you as soon as possible wi...
Tue, 19 Jul, 2022 at 11:13 AM
Return addresses
UK Returns address: Attn: Returns Department PO Box 2656 Reading RG1 8XR United Kingdom US Returns address: Sandbag USA PO Box 65217 Los Angeles...
Fri, 5 Mar, 2021 at 4:53 PM
I'd like to exchange my item
Our system doesn't allow for exchanges. However, you may return the item for a refund and place a new order for the desired size/item.
Fri, 5 Mar, 2021 at 5:09 PM